Online Reputation Management Services, Software and Consulting
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Start your 30-Day Free Trial without a credit card. We want you to experience how fast and easy it is to build your 5-star reputation online. You can be set up and gathering reviews from your customers in less than 15 minutes!
It is designed so your team can run the entire system from a smartphone or tablet. Our built-in gamification engages your employees in a friendly competition that makes getting customer feedback fun. |
Reputation Is Everything™
Think about it. You search online for something you want buy. Three sites have it; one of them has 3 stars, one of them has 2 stars, and the last one has 5 stars. Who are you going to do business with? A Harvard Business School study revealed that a 1-star increase in a restaurant's score resulted in a 5-to-9 percent boost in revenue!
You already have a reputation online, whether you know it or not. And whether you like the one you have or not. The web has enabled your clients and customers to easily share their experiences with others. And people are deciding if they are going to spend money with you, or with your competitors, based on who has the best reputation. Does your reputation stands above everyone else's reputation?
Build | Monitor | Manage | Market
It is possible, however, for you to proactively build, monitor, manage, and market your online reputation.
Think about it. You search online for something you want buy. Three sites have it; one of them has 3 stars, one of them has 2 stars, and the last one has 5 stars. Who are you going to do business with? A Harvard Business School study revealed that a 1-star increase in a restaurant's score resulted in a 5-to-9 percent boost in revenue!
You already have a reputation online, whether you know it or not. And whether you like the one you have or not. The web has enabled your clients and customers to easily share their experiences with others. And people are deciding if they are going to spend money with you, or with your competitors, based on who has the best reputation. Does your reputation stands above everyone else's reputation?
Build | Monitor | Manage | Market
It is possible, however, for you to proactively build, monitor, manage, and market your online reputation.
- Step 1 is to provide great products and services so that everyone has good things to say about you.
- Step 2 is to provide an easy way for them to share their positive feelings and direct their reviews to the sites where you want them to show up.
- Step 3 is to have a way to catch poor reviews before they are posted and be able to take care of that customer's concerns, turning a negative situation into a positive outcome for both of you.
- Step 4 is to make sure that people see the great things your customers are saying about you.
By taking charge of your reputation online, you can even turn poor scores into great ones, increasing your ratings across the web and, as a result, your revenues too.
Testimonials Are Not Enough
It used to be that having some testimonials on your website was enough. Not any longer. People consistently say they trust reviews more than they trust testimonials so that is where you need to focus your efforts. It's okay to share some testimonials on your site, but they should never be the foundation of your reputation-building efforts. A fresh flow of 4 and 5-star reviews to the major review sites is what you need for your business to stand out.
Start Building Your Reputation Today
You have to take care of step one. We provide you with systems and processes that automates steps two, three, and four. Go ahead and give us a call - we'll walk you through how it works and the powerful control you will take over building your online reputation. You can reach us at 404.220.7630.
Testimonials Are Not Enough
It used to be that having some testimonials on your website was enough. Not any longer. People consistently say they trust reviews more than they trust testimonials so that is where you need to focus your efforts. It's okay to share some testimonials on your site, but they should never be the foundation of your reputation-building efforts. A fresh flow of 4 and 5-star reviews to the major review sites is what you need for your business to stand out.
Start Building Your Reputation Today
You have to take care of step one. We provide you with systems and processes that automates steps two, three, and four. Go ahead and give us a call - we'll walk you through how it works and the powerful control you will take over building your online reputation. You can reach us at 404.220.7630.
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